Shipping & Return Policies

Shipping

FREE USPS shipping on orders over $100 (excluding Wolfard Lamps and Rhythm Clocks). Orders under $100 will be shipped at a cost of $9.95.  (Applies to Internet orders, within the contiguous United States.)

Most orders are filled within 24 hours (Friday & Saturday excluded) and shipped USPS for prompt delivery. All orders are fully insured.

Once an order has been placed, an E-mail confirmation will be sent to you.

Alaska, Hawaii, and International shipments based on UPS or USPS international rates – whichever is lower.

Return Policy

Every item we sell is backed with a 30 day Customer Satisfaction Guarantee. If for any reason you are not satisfied, feel free to return it in new condition and we will gladly exchange or refund your money..no questions asked!

Please note – if you’ve received free shipping and return the item(s), you no longer qualify for free shipping on that order and $9.95 will be deducted from your return.

Customer Service

Our store is located in Sault Ste Marie, Michigan (Eastern Standard Time).

Open                                                                                                                                                                                                                                                                                                                                                    Monday – Friday 10:00 to 6:00
Saturday 10:00 to 4:00                                                                                                                                                                                                                                                                                                              Sunday 12:00 to 4:00     

Open extended hours December 7th – December 23rd

Closed Sundays January, February & March

 

Phone: 906-632-3540
Toll Free: 800-709-1679
Email: [email protected]

The Mole Hole – Sault Ste. Marie
201 Osborn Boulevard
Sault Ste. Marie, MI 49783