Shipping & Returns

Shipping & Return Policies

Shipping

FREE USPS shipping on orders over $100. Orders under $100 will be shipped at a cost of $9.95.  (Applies to Internet orders, within the contiguous United States.)

Most orders are filled within 24 hours (Friday & Saturday excluded) and shipped USPS for prompt delivery. All orders are fully insured.

Once an order has been placed, an E-mail confirmation will be sent to you.

Alaska, Hawaii, and International shipments based on UPS or USPS international rates – whichever is lower.

Return Policy

Every item we sell is backed with a 30 day Customer Satisfaction Guarantee. If for any reason you are not satisfied, feel free to return it in new condition and we will gladly exchange or refund your money..no questions asked!

Customer Service

Our store is located in Sault Ste Marie, Michigan (Eastern Standard Time).

Open Monday – Friday 10:00 to 6:00
Saturday 10:00 to 5:00        Sunday 12:00 to 4:00

Phone: 906-632-3540
Toll Free: 800-709-1679
Email: shop@themoleholeonline.com

The Mole Hole – Sault Ste. Marie
201 Osborn Boulevard
Sault Ste. Marie, MI 49783